SHOP POLICIES
1. Customizations:
• We welcome customizations! If you’d like to change a veil to a cape or vice versa, please leave a note during checkout.
• Need a specific length? Reach out to us via Email , and we’ll be happy to accommodate your request.
2. International Buyers:
• To ensure a smooth international delivery, please provide your contact (telephone number). Rest assured, we will keep this information confidential and use it solely for shipping purposes.
3. Shipping Terms:
• “Expedited” refers to the chosen shipping method for faster delivery.
4. Rush Orders:
• We offer “Rush Orders” for those who need their items faster. Please contact us for more details on expediting your order.
5. Custom Orders:
• Please note that custom orders are not eligible for returns or exchanges.
Processing Time
* The time needed to fulfill an order varies from 5- 7weeks.
Estimated Shipping Time
* All shipping is sent through the UPS, shipping times depend on the UPS operating at full capacity.
Customs and Import Taxes
* Buyers are responsible for any customs and import taxes that may apply.
Returns, Exchanges, & Cancellations
* At this time, returns, exchanges, and cancellations are not accepted due to customization nature of our creations.
* If there is an issue with your order, please make sure to contact us within 7 days of delivery to fix any issues & concerns.
Your satisfaction is our priority. Should you have any questions or require further assistance, please feel free to reach out to us. Thank you for choosing our shop!